Delete it in the app
- Open Lexy and sign in.
- Tap the profile icon in the top bar.
- Tap Delete account and data.
- Confirm, then sign in again (or enter your password) when asked. Your account is deleted right away and you are signed out.
Can't open the app?
Email ekincan@casim.net from the email address on your Lexy account with the subject "Delete my Lexy account". We'll confirm the request and delete the account within 30 days, usually much sooner.
What gets deleted
- Your Lexy account and sign-in
- Notes, transcripts, categories and recordings on the device and in cloud backup
- Pending transcription uploads
- Transcription usage records and subscription details stored with your account
What is kept
- Purchase token hash: A one-way hash of a Google Play purchase token, with no link to you, so the subscription can't be moved to another account
- Crash reports: Crash logs expire after up to 90 days
- Google Play: Google Play keeps transaction records as required for billing and tax
Subscriptions: deleting your account doesn't cancel Premium. Cancel it in Google Play under Payments & subscriptions.
More details are in our Privacy Policy.